mPower Electric Utility Webinar

​Managing Outages Intelligently with mPower OMS™ and mPower IVR™

Wednesday, September 15th
9:30 am & 1:30pm central

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It’s easy to imagine ways to improve reliability and customer service but finding solutions that work without changing your workflow and upsetting your staff isn’t.  

Join us for a free webinar where we will show you how our powerful Outage Management System  has been helping our customers provide reliable power and great customer service for over a decade. Learn how our affordable Outage Management System makes managing outages a breeze by putting the right resources in the right places as efficiently and effectively as possible.  During the webinar we will also showcase our multi-channel Interactive Voice Response (IVR) solution.

Topics covered include

• Real World Outage Scenarios
• GIS Integration and Predictive Outage Analysis
• Multi-Speak AMI to OMS Integration
• Call Capture and Response Coordination
• Public outage map and web-capture for outage reporting
• mPower eReliability Sync Tool for APPA RP3 participants
• Overview of mPower IVR™ and how it can improve communications between staff and customers

mPower OMS™ is a flexible and affordable solution for small to medium-sized utilities. Out of the box features include:

• Easy, customizable Call Capture Entry Screen
• Map-based Outage Display and Analysis
• Public outage map and interface for customers to submit outage notifications
• Automatically group calls into incidents based on user settings
• Dispatch crews via text or email
• Trace for planned or unplanned outages
• Dashboard screen provides response coordinators valuable insight and control
• Automated CAIDI, SAIFI, FEMA and other required reporting formats

For your convenience, we are offering two web presentations on Wednesday, September 15th at 9:30am and 1:30pm central time.

Register today for our 60 minute, “no strings attached” webinar where you’ll see how respected members of your industry like: The Village of Freeport (NY), City of Oxford (MS), City of Fulton (MO), Marquette Board of Light and Power (MI), Athens Utilities Board (TN), City of Geneseo (IL), Braintree Electric Light Department (MA), Lower Yellowstone REC (MT), and many more utilities across the country have recently selected and implemented mPower solutions. 

Watch testimonials from current customers!

Marquette Board of Light & Power

City of Madison, South Dakota

Silver Creek Water Corporation