Improve customer service by putting the right resources in the right places as efficiently and effectively as possible. With mPower OMS™, outage data is quickly collected and displayed on a browser-based map. Users can quickly analyze, group and prioritize calls and incidents. Personnel can also produce user-defined reliability reporting in minutes versus hours or days.
mPower's Outage Management Solution is an affordable alternative for small to medium sized utilities that has the power of larger more expensive OMS solutions. Out of the box features include:
• Public facing interface for customers to submit outage events
• Automatically group calls into incidents based on user settings
• Dashboard screen provides response coordinators valuable insight and control
• Automated CAIDE, SAIFE, FEMA and other required reporting formats
To learn more about mPower OMS™ call our office at (877) 269-6971 or e-mail firstname.lastname@example.org.
mPower OMS easily integrates with your existing enterprise systems!