mPower Innovations - GIS Software and Services for Utilities and Institutions
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Outage Management System

mPower OMS™

Collect Data - Analyze - Prioritize - Report

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Improve customer service by putting the right resources in the right places as efficiently and effectively as possible.
With mPower OMS™, outage data is quickly collected and displayed on a browser-based map.
Users can  quickly analyze, group and prioritize calls and incidents.
Personnel can also produce user-defined reliability reporting
in minutes versus hours or days.

mPower's Outage Management Solution is an affordable alternative for small to medium sized utilities
​that has the power of larger more expensive OMS solutions.

​Out of the box features include:

• Public facing interface for customers to submit outage events
• Automatically group calls into incidents based on user settings
• Dashboard provides response coordinators insight and control
• Automated CAIDE, SAIFE, FEMA and other reporting formats

Enhance your OMS with mPower IVR™

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mPower IVR™ is an affordable and powerful alternative to conventional IVR solutions. It was developed to fill in the gaps that limit conventional IVR’s call handling capacity while giving utilities the ability to send out notifications via text, email, or voice.

mPower IVR™ features a built in OMS & AMI monitor that can actively push outage and restoration notifications to staff and customers.  With mPower IVR, you can have an intelligent IVR that provides you peace of mind.

​Learn more about our IVR solution here. 

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Click here to download our Case Study on Cherokee Electric Cooperative and their mPower OMS Implementation. 
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  • Home
  • SOFTWARE
    • OUR SOFTWARE
    • GIS-Based Asset Management
    • Integrator™
    • Meter Data Analysis
    • Outage Management System
    • Work Management System
    • Fiber Management
    • Staking Software
    • IVR Interactive Voice Response
    • eReliability Sync
    • Form Builder
    • Vegetation Management
    • Meter Change Out Application
  • SERVICES
    • Meter Data Analysis
    • GPS Data Collection
    • Joint Use Pole Audit
    • Map Cleanup and Conversion
    • Mapping Software Training
    • Utility Modeling Services
    • SQL Database Services
  • MARKETS
    • ELECTRIC UTILITIES
    • Water Utilities
    • GAS UTILITIES
    • Municipalities & Cities
    • CAMPUSES AND INSTITUTIONS
  • CONTACT
    • CONTACT US
    • Free Map & Data Review
    • Request a Services Quote
    • LOG A SUPPORT TICKET
  • Resources
    • Customer Resources >
      • Customer Portal
      • Customer Portal Registration
      • mPower User Forum
      • User Group Conference
      • LOG A SUPPORT TICKET
    • TESTIMONIALS
    • News & Updates
    • FAQs
  • About
    • Our Company
    • MEMBERSHIPS & ASSOCIATIONS
    • PARTNERS
    • Careers
  • Videos
    • Recorded Webinars
  • UPCOMING WEBINARS
    • Upcoming Webinars
    • Fiber Management Webinar
    • Water Utility Webinar