Collect Data - Analyze - Prioritize - Report
Advanced Analytics and AI
- Outage data quickly collected/displayed on a browser-based map
- Advanced analytics to quickly analyze, group, and prioritize calls and incidents, allowing more efficient responses.
- Robust analytics on AMI data optimizes system loads, demands
- Sensor technology, real-time data from various devices.
- IoT integration including AMI and fault sensors, ensures you have the most accurate and up-to-date information to make informed
decisions during outages.
- First OMS to take a customer-centric approach to outage journey.
- Industry-unique features to re-imagine the roll of the customer and operations during outage events.
- Robust & affordable alternative for utilities, with power of
larger, more expensive OMS, with features that meet your needs.
- Includes a framework of modules to grow into over time.
Enhance your OMS with mPower IVR™
mPower IVR™ is an affordable and powerful alternative to conventional IVR solutions. It was developed to fill in the gaps that limit conventional IVR’s call handling capacity while giving utilities the ability to send out notifications via text, email, or voice.
mPower IVR™ features a built in OMS & AMI monitor that can actively push outage and restoration notifications to staff and customers. With mPower IVR, you can have an intelligent IVR that provides you peace of mind.
Learn more about our IVR solution here.